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FREQUENTLY ASKED QUESTIONS

Please reach us at mariya@urbanspacesolutions.com if you cannot find an answer to your question.

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  • What is a professional organizer?
    A professional home organizer is someone that helps you overcome clutter and disorganization making your life less stressful and your time more efficient.
  • Why hire a Professional Home Organizer?
    A professional home organizer not only helps you organize your clutter, but they also create easy-to-follow systems to help keep it that way. They are there to help you through the entire process or to get down and dirty and do everything themselves. They are there to sit, sort, clean, file, de-clutter, and de-stress to help make your home a better place to live.
  • What are the benefits of getting organized?
    Everything! You fill find yourself having more time, less stress, you will know where everything is located(which saves time and money), and it will make your life easier and, more importantly, happier! Your environment plays a huge part on your mood. It makes life so much simpler when your environment is organized, clean, and easy to find things.
  • What makes Urban Space Solutions stand apart from other organizing companies?
    Urban Space Solutions stands apart from other organizing companies because we offer full-time luxury organization that's custom-tailored to you. Our organizing services aren't one-size-fits-all; we know that your needs are as unique as you are.
  • How long will it take to get organized?
    Each space is different, as such the rate of organization is highly dependent on a number of factors, including how quickly you can make decisions and the size and scope of the project.
  • How do I get started?
    First, congratulations on taking the first step towards a clearer, more organized life. We can't wait to get to know you. We make the process simple and easy. All projects start with a complimentary no-obligation virtual consultation. If everything sounds good to you, we will schedule an In-home consultation where we can give you a custom solution and provide an estimate.
  • What takes place at the In-Home consultation?
    I come and evaluate the space(s) as-is, discuss what problems you have with the space(s), what you would like to see changed, and what is currently working for you. I also provide a free estimate. 
  • Do I need to clean up my space before you come?
    No. In fact, we'd prefer if you didn't that way we can see how your space typically looks and how you're currently functioning in it. Remember, there is nothing to be embarrassed about and certainly no need for shame! We've been there and our number one goal is to find solutions that work for you and your space in a completely non-judgmental way.
  • Do I have to throw my things away?
    We will not throw anything out without your permission. We will help you make decisions, but the final say is always yours. If your clutter is interrupting the daily flow of your life and preventing you from living as efficiently as you could, then those items may need to be re-homed.
  • Do I need to be present during the sessions?
    We'll work together during our comprehensive consultation where we'll get to know you, your style, preferences, and needs. We welcome you to be as involved in the process as you choose, but after your consultation, we give you permission to leave and get back to your tasks. We strive to provide a service that doesn't take any more of your precious time than necessary.
  • What is the difference between hiring by the session and purchasing a packae?
    Hiring by the session is great for smaller organizing jobs and/or for those not wanting to commit to a package with more organizer hours. Packages work well for medium to large/whole house organizing projects. They are essentially like buying in bulk and paid for upfront at a discount. Regardless of the route you choose, all organizing sessions are 5 hours. 
  • Will you be flexible and able to work around my schedule?
    I’m here to work with you and your schedule.
  • Will my session be confidential?
    Absolutely! All meetings, conversations, and questions are between us.
  • What are your rates?
    Contact us for an estimate.
  • Does your pricing include new containers?
    No, our pricing only includes our services. 
  • What if I want new containers?
    During the In-Home consultation, we will discuss your budget for new containers. Based on your budget and needs we will do the shopping for you. There is a shopping fee for time spent sourcing products. Also, a retainer fee will be required prior to any shopping. Contact us to learn more.
  • What if I only need you for a few hours?
    That’s ok! There is a minimum of 5 hours for each project.
  • How do I prepare for the first organizing session?
    For the first day, we come ready to start the process. No prep work is needed before we arrive. We begin with sorting and will need your assistance. Once this step is completed, you are free to go about your day. We will complete the remainder of the organizing session.
  • Do you require a deposit?
    A 50% deposit is required if you choose to hire us by the session. Remaining balance is due by the end of each session (each day). If purchasing a package, payment is due upfront upon booking to secure a date or dates on our calendar. 
  • What payments are accepted?
    We accept payments by cash, check, credit card, or Venmo. Checks should be made payable to "Urban Space Solutions LLC". There will be a charge of $35 for any check returned for insufficient funds, as well as additional collection and/or legal fees to compensate for overdraft charges and unpaid account balances.

URBAN SPACE SOLUTIONS

540-550-5682

Urban Space Solutions is based in the Rehoboth Beach, Delaware area. We serve Sussex County's region - from Milford to Fenwick Island.

© 2025 Urban Space Solutions LLC. All rights reserved.

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